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When two or more Products are operated together, Support Services will be provided only if all Product versions are Supported. For example, the Splunk Product compatibility matrix is located here and Splunk Cloud compatibility requirements can be found here. When two or more Products, or any combination of Products and Services, are operated together, the versions of all must be listed as compatible in the applicable Splunk product documentation to be eligible for Support Services. No Support Services are provided for any Splunk Extension listed on Splunkbase or other Splunk-branded marketplace as “Not Supported” or “Developer Supported”, nor are Support Services provided for any Third Party or Customer Extension. Unsupported Splunk and Third Party Extensions Support Services are provided only to Customers with an active subscription to a Support Program, exclusively for Products or Services that are part of a Customer’s Purchased Offering, or for Supported Splunk Extensions used in conjunction with such Products or Services. All minor versions of Splunk Universal Forwarder prior to version 6.3 have reached End of Support. Universal Forwarder versions 6.3 through 6.6 only will be Supported at the P3 level through the JEnd of Support of Universal Forwarder 7.3.

Splunk Universal Forwarder (Version 6.x Only)Įach minor version of Splunk Universal Forwarder version 6.x was Supported from release of that minor version through the Octorelease of Splunk Universal Forwarder 8.0. For the subsequent thirty-six (36) months, the targeted Support response times will be limited to the P3 level. During the first twenty-four (24) months from release of each version, the targeted Support response times will be determined by issue severity and priority, per the terms of the Support Program purchased for the underlying paid Offering. Starting with version 7.0, each minor version of Splunk Universal Forwarder is Supported from release for a total of sixty (60) months. Splunk Universal Forwarder (Version 7.0 Onward) All Splunk Enterprise 6.x and all Splunk Light 6.x versions are End of Support. Splunk Enterprise & Splunk Light (Version 6.x Only)Įach minor version of Splunk Enterprise 6.x and Splunk Light 6.x was Supported from release of that minor version through the Octorelease of Splunk Enterprise 8.0.